Iphone touch id doesnt work when plugged in

iPhone 5s Touch ID not working while plugged in on charge, charging.

Hi everyone,

I got my iPhone 5s about a month ago, and I had noticed that the Touch ID (fingerprint recognition system) does not work when it is plugged in on charge. The charger works perfectly fine and charges my phone and nothing else seems to be wrong with my 5s. When I unplug it from charge the Touch ID works perfectly fine. My brother got his iPhone 5s the same time and his is having the exact same issue. I thought that was just the way it was meant to be. untill my friends told me theirs works perfectly fine while on charge.

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Iphone touch id doesnt work when plugged in

I took my iPhone back to my local Apple Store and they replaced it without question. I got home to restore it and the same thing is happening. So i decided to ring up Apple Support, and they told me to, change chargers, power outlets, reset my phone, restore my phone, and everything but nothing has worked. I took it back to the store and they tested it there and it worked PERFECTLY for them. It was really frustrating and kind of made me seem like a liar i felt. So im guessing the issue is something to do with the power supply to my house.

So finally my question is why is this happening. And does anyone know that it's ACTUALLY the power supply thats the problem or what is the actual cause for this happening? If it is the power supply going into my phone thats the problem, why does this affect my iPhone 5s Touch ID System? Is the Touch ID sensor somehow connected to the charging system. (I have Zero clue on how the iPhone is connected and how it works internally).

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