Blackberry turns off when not charging

aiharkness 01:06 PM 03-15-2015

Posts: 13,891 BlackBerry: BBPP

There were many issues resulting from the 10.3.1 upgrade 2 or 3 weeks ago, and this was one of them.

bing/search?q=blackberry+Z10+not+charging+after+upgrade &filters=ex1%3a"ez3"&qs=n&pq=blackberry+z10+not+ch arging+after+upgrade&sc=1-26&sp=-1&IIG=100972546166472f84c29c750b675192&AppNs=SERP& qpvt=blackberry+Z10+not+charging+after+upgrade

Blackberry turns off when not charging

As the problems seemed to occur with OTA and Link and not Sachesi or autoloader, the common advice was to do a clean install with autoloader.

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The OP's device could be broken. But worth trying an autoloader. The battery probably needs to be charged first. I'm not 100% sure about that.

Posted via BlackBerryForums Mobile

aiharkness 06:56 PM 03-17-2015

Posts: 13,891 BlackBerry: BBPP

I have read of some issues with 1080p video. I think those users have Z30, but don't know if specific to Z30. And no idea if that is same complaint as yours.

There was the 10.3.1 a few weeks ago and now a fix upgrade rolling out. The fix for you may be the latest upgrade, unless that is what you have.

If you are convinced the files are ok and it is the device, a clean OS install followed by testing is probably the way to go. Take a look at using an autoloader.

Posted via BlackBerryForums Mobile

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