Blackberry battery red cross when charging

O2 Community

If I recall that can mean a non authentic battery is being used.

Its possible the handset is reading the battery wrong.

Clean the contacts on the battery and all the ports on the phone using an artists paint brush or new toothbrush.

What you are seeing on the screen means that the battery is dead, its stiff, bereft of life, it rests in peace. Your battery has kicked the bucket, shuffled off its mortal coil, run down the curtain and joined the choir invisible. It is an ex battery!

Blackberry battery red cross when charging

Weirdly, and I accept no responsibility for any damage that doing this may cause, this thread on Crackberry advises that dropping or hitting the phone will make it work again after seeing this fault: forums.crackberry/blackberry-curve-83xx -f52/battery-screen-red-line-through-79303/

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Putting another battery in should work, so long as it is of the same specification for that phone. Just because the 2nd battery fits doesn't mean it'll work.

The advice given above is worth trying, but generally i would suggest buying a new genuine battery, they don't cost much. It could of course simply be a problem with the contacts between the phone and the battery.

If you have a recent backup of the phone, and you dont mind starting from scratch again, you could try one of the following solutions:

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