Android phone freezes when charging

How to Fix an Android Phone That Is Freezing

Reset your Android device to resolve freezing screens and crashing apps.

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Preferred Method

Press the Menu key to display the Android device menu, then tap the “Applications” icon to open the Apps screen.

Tap the “Settings” icon to open the Settings menu, then tap the “Backup & Reset” or “Storage" tab. The corresponding settings menu opens.

Android phone freezes when charging

Scroll to the bottom of the screen and tap the “Factory Data Reset” or “Reset Phone" option. A warning screen displays the message that all settings and software saved on the device’s internal memory will be removed. This screen also includes the “Erase SD Card” or “Erase All Data” option. Tap this check box to reformat the SD card during the master reset, or leave the check box empty to keep the files saved on your memory card.

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Tap “Reset Phone.” The master reset takes a few minutes to complete. Afterwards, the device either reboots automatically or a dialog box appears, prompting you to press an option to reboot the device. When the device reboots, original factory settings and software are restored.

Alternate Method - HTC One X

Press and hold the Volume Down key, then press the Power button while continuing to hold the Volume Down key.

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