Android ghost touches when charging

Random "Ghost" screen touches while charging??

buckyswider said: 11-24-2012 08:47 AM

Random "Ghost" screen touches while charging??

Hi all, I love my S3. After almost 5 years on winmobile (the last two in forced exile ) It's a breath of life!

I do have one issue, though, which has happened twice now. When I plug it in to charge (to a wall outlet, not a computer port), when the screen is on, there will be random keystrokes, like there's a ghost finger moving things. I can watch as apps open, settings changed, etc. in a seemingly random fashion. It happened first 2 weeks after I got it. I thought that maybe my "swiftkey" trial was expired, so I deleted the app. The problem ceased the next day.

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Android ghost touches when charging

So now three weeks later. I'd since restored swiftkey. and it started happening again. Deleted switfkey once more, rebooted- but it's still happening!!

My first thought was a virus of some sort, but I would think I would have found some info on that googling around. Nothing.

I guess my next step is a factory reset. But I've got my device encrypted (company rules). Can I reset an encrypted device??

Also, if I do end up with a reset, what is the best way to document my currently installed stuff and settings? I see Kies mentioned a lot. Will that help me to get "back to normal" after a reset.

OR, does this seem like a hardware problem? This *only" happens while charging. Weird.

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