My phone wont charge what do i do

My iPhone Won’t Charge! Here’s The Real Reason Why.

You plugged your iPhone into the wall or your computer, and your iPhone isn’t charging. If your iPhone won’t charge, there could be an issue with any of the three components involved with charging your iPhone: The wall adapter, the USB cable (either lightning or 30-pin, depending on which iPhone you own) or the charging port on your iPhone. In this article, I’ll clear up some misinformation about what causes iPhone charger problems and show you how to diagnose and fix the reason why your iPhone won’t charge.

Believe it or not, a lot of the time it’s your iPhone’s software. not hardware, that’s preventing your iPhone from charging! (See Tip #1.)

When I was at Apple, an iPhone not charging was probably the second most common problem I encountered, right after people whose iPhones had terrible iPhone battery life .

Do I Need A New Battery? (No!) Let’s Clear Up Some Misinformation, Right Away!

I’ve seen plenty of misinformation on other websites about how handle an iPhone that won’t charge. Another article recommends replacing your iPhone’s battery if it won’t charge, and as a former Apple technician, I can tell you that this is absolutely incorrect advice. Here’s why:

When you plug your iPhone into a power source, you’re not hooking it up directly to the battery – you’re hooking it up to a lightning or 30-pin dock connector port, and even that isn’t connected directly to the battery! After power enters your iPhone, it is the logic board in tandem with your iPhone’s software that determines whether or not to charge the battery.

The iPhone is an incredibly complex piece of hardware, and it may seem counterintuitive, but it is the iPhone’s software (and firmware) that decides whether the battery should or should not charge.

If your iPhone won’t charge, replacing the battery inside of your iPhone will most likely have zero effect. If there is a hardware problem that is causing your iPhone battery to not charge, it is much more likely that the problem is with your charging port, not the iPhone battery itself.

How To Fix An iPhone That Won’t Charge

1. Make Sure It’s Not Just A Simple Software Crash

A all-too-common Genius Bar appointment went like this: A customer would bring in their iPhone and explain that they have been trying to charge their iPhone all night but that their phone was still dead. They plugged their iPhone into the wall, into their car, switched out cables, but their iPhone’s screen was still black. “See?”, they’d say. “My iPhone won’t charge!”

They’d hand me their phone and I’d do a hard reset by holding the power button and home button together for what seemed to the customer to be too long – sometimes 30 seconds. The Apple logo would appear and the customer’s iPhone would reboot.

Exasperated and relieved, the customer would ask me what form of Apple-branded magic I had used to revive their iPhone, and I would explain that although it looked like their iPhone wouldn’t charge, what actually happened was that their iPhone software had crashed and the screen had gone blank.

Remember, it’s the iPhone software that recognizes your iPhone is connected to power and begins the charging process. In the event of a software crash, your iPhone will not charge because the iPhone’s software isn’t responding.

Not A Software Problem? Let’s Take It Piece By Piece

On the next page. we’ll take each piece of the iPhone charger puzzle one at a time. We’ll walk through each of the three physical components that are involved when your iPhone won’t charge: The charging port on your iPhone, the USB cable (either a lightning cable or 30-pin dock connector cable), and the power source.